A company wants intelligent search that can find the information it needs with high accuracy using natural-language questions across large numbers of documents scattered across the organization. Which AWS service is MOST suitable?

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Select an answer
CorrectC

Explanation

A question asking for the AI service for intelligent document search.

  • 1large numbers of documentsThe target of the cross-source search
  • 2using natural-language questionsNatural-language query = Kendra
  • 3find the information it needs with high accuracyRelevance ranking by ML
AIncorrect

Amazon Lex

Amazon Lex is a service that builds conversational bots (chatbots/IVR).

It is not an intelligent-search service that searches across internal documents, so it is incorrect.

BIncorrect

Amazon Comprehend

Amazon Comprehend is an NLP (natural language processing) service that analyzes text. Specifically, it can perform sentiment analysis, entity extraction (people, places, dates, etc.), key-phrase extraction, language detection, and PII (personal information) detection.

It is not a search service that answers questions across large numbers of documents (that is Kendra), so it is incorrect.

CCorrect

Amazon Kendra

Correct. Amazon Kendra is an intelligent search service powered by machine learning. It searches across diverse internal data sources and returns highly relevant answers and documents in response to natural-language questions. It is used to enhance FAQ and knowledge search.

DIncorrect

Amazon EBS

Amazon EBS is block storage attached to EC2.

It is not an AI service for intelligent search, so it is incorrect.

Key Takeaway

“Searching across documents” and “answering natural-language questions” point to Amazon Kendra (intelligent search). Conversational bots are Lex and text analysis is Comprehend — distinguish by purpose.