AIncorrect
Basic and Developer
Basic and Developer do not include a TAM.
A TAM is available only on higher plans, so it is incorrect.
Which AWS support plans provide support from a technical account manager (TAM)?
1 / 1
Select an answer
CorrectB
Explanation
A question asking which support plans include a TAM.
- 1「technical account manager (TAM)」A contact who provides proactive support = a benefit of the higher plans.
- 2「provide support」Asks which plans include a TAM.
BCorrect
Enterprise and Enterprise On-Ramp
Correct. A technical account manager (TAM) is provided on the Enterprise plan (a dedicated TAM) and the Enterprise On-Ramp plan (support from a pool of TAMs). A TAM gives proactive support such as best-practice guidance and coordination of issue response.
CIncorrect
Basic only
Basic is free basic support and does not include a TAM.
A TAM is available only on higher plans, so it is incorrect.
DIncorrect
Every plan includes a TAM.
A TAM is limited to the Enterprise-tier plans and is not included in every plan.
The description is wrong, so it is incorrect.
Key Takeaway
A TAM = Enterprise (dedicated) and Enterprise On-Ramp (pooled) only. Basic/Developer/Business do not include a TAM. Whether a TAM is included is a common way to identify the higher plans.